The Role: Maintenance & Cleaning Specialist (Full Time)
This is a full-time role for someone who likes fixing, cleaning, organising, and staying two steps ahead. As our Maintenance & Cleaning Specialist, you'll be a key player in keeping both our brand-new spa and wider site looking sharp and running smoothly.
Roughly half your time will focus on the spa, covering thermal equipment checks, scheduled cleaning, and specialist plant room work. The other half will see you hands-on across the hotel, from guest accommodation and communal spaces to reactive repairs and facilities support.
This role suits someone who's proud to take ownership of their patch, who likes ticking off jobs with purpose, and who gets satisfaction from leaving things better than they found them.
This is a full-time role with core hours scheduled across 4-5 days. While most work is planned midweek, some weekend and evening availability may be required to support the spa and hotel's operational needs.
Your responsibilities will include:
Spa & Thermal Areas (approx. 15–20 hours/week):
Wider Site Maintenance (approx. 15–20 hours/week):
What We’re Looking For:
About Us
Ffolkes Spa is part of a bigger family of brands that span hospitality, online ventures, and property development, all driven by a common purpose: to earn trust from everyone we connect with. That includes our team, guests, suppliers, and community.
Our hospitality brands are powered by the Norfolk Passport, a loyalty club for locals that gives cardholders 10% off everything we do and gives us the honest feedback we actually want. Good or bad, we’re here to keep improving and raising the bar.
Why We Do What We Do
We’re here for the long haul, and we’re building something special. We want every team member to understand why we do what we do and believe in the journey. If you’re full of ideas, great energy, and a positive approach to life - you’ll fit right in.